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Dr. Bill Lam
Dr. Alice Lang
General Dentistry and Implantology
Call: 416-447-3131

Privacy Policy

Protecting your personal information is important to us. This Privacy Policy applies to https://dentistdonmills.com/ and governs how Don Mills Dentistry collects, uses, and protects your information. By using our website or submitting your information through any of our forms or communication channels, you consent to the practices described in this policy.

Information We Collect
Don Mills Dentistry may collect personal information that you voluntarily provide to us, including but not limited to:

First and last name

Email address

Phone number

We do not collect personal information unless you choose to provide it to us, such as when submitting a contact form, requesting an appointment, or opting in to communications.

How We Use Your Information
We use the information you provide solely to operate our dental practice and deliver the services you request, including:

Responding to inquiries

Scheduling and confirming appointments

Sending appointment reminders and updates

Providing customer support

Communicating important practice-related information

We may also contact you with informational or promotional communications only if you have explicitly opted in.

Sharing of Information
Don Mills Dentistry does not sell, rent, lease, or share personal information with third parties for marketing or advertising purposes.

Your personal information is used internally by Don Mills Dentistry and is only disclosed under the following limited circumstances:

When required by law, subpoena, or legal process

To protect the rights, safety, or property of Don Mills Dentistry, our patients, or the public

No personal data submitted through our website or SMS program is shared with third parties for independent use.

SMS Communications & Privacy
By providing your phone number and opting in, you consent to receive SMS messages from Don Mills Dentistry, which may include:

Appointment reminders

Appointment confirmations

Practice notifications and updates

Customer support messages

Promotional messages are sent only if you have opted in separately.

Use of SMS Data
Your phone number and SMS interaction data are used exclusively to deliver communications related to our dental services.

No Sale or Sharing of SMS Consent
Your SMS consent and phone number are not sold, rented, shared, or transferred to third parties for marketing purposes.

SMS data may be shared only with contracted service providers (such as SMS delivery platforms) strictly for the purpose of delivering messages on our behalf. These providers are contractually prohibited from using your information for any other purpose.

Opt-Out Instructions
You may opt out of SMS communications at any time by replying STOP to (313) 385-4500.
For assistance, reply HELP or contact our office directly.

Message Frequency & Rates
Message frequency may vary. Message and data rates may apply depending on your mobile carrier and plan.

Cookies & Website Usage
Our website may use cookies to improve functionality and user experience. Cookies help us recognize returning visitors and optimize website performance.

You may choose to disable cookies through your browser settings; however, doing so may limit certain website features.

Analytics & Tracking
Don Mills Dentistry does not track users for advertising or behavioral marketing purposes.
Any automatically collected data (such as IP address, browser type, or access time) is used only for basic website operation, security, and performance monitoring.

External Service Providers & Data Storage
We may store data on secure servers provided by contracted service providers (such as website hosting or communication platforms) solely to operate our website and deliver services on our behalf.

These providers are contractually restricted from using, selling, or disclosing your information for marketing or any unauthorized purpose.

Data Security
Don Mills Dentistry uses reasonable administrative, technical, and physical safeguards to protect your personal information. Our website uses SSL encryption to secure data transmitted online.

While we take appropriate steps to protect your information, no method of transmission over the Internet or wireless network can be guaranteed to be 100% secure.

Right to Deletion
Upon receipt of a verifiable request, we will delete your personal information from our records unless retention is required to:

Complete services you requested

Comply with legal or regulatory obligations

Detect or prevent security incidents or fraud

Maintain records required by healthcare or business laws

Children’s Privacy
Don Mills Dentistry does not knowingly collect personal information from children under the age of 13. If you believe a child has submitted information to us, please contact us so we can remove it.

Email Communications
If you opt in to receive email communications, we may send you appointment-related messages, announcements, or practice updates. You may opt out of marketing emails at any time by using the unsubscribe link included in the email.

Changes to This Policy
Don Mills Dentistry reserves the right to update this Privacy Policy as needed. Updates will be posted on this page with a revised effective date. Continued use of our website or services after changes indicates acceptance of the updated policy.

Contact Information
If you have questions about this Privacy Policy or our data practices, please contact us:

Address:
Don Mills Dentistry
6 Maginn Mews, Suite 213
Don Mills, Ontario M3C 0G9

Telephone number:
416-447-3131

Effective Date: December 10, 2025

Office Hours

Mon: 8:30-5, Tue: 8:30-5
Wed: 11:15-7, Thu: 8:30-5
Fri: 8:30-1